Medical Negligence and Health Care Consumerism
Authors: M. Amaraa
Country: India
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Abstract: Consumers today want to take responsibility for managing their own health. Yet most feel that they do not have the information and the tools to do so. In other industries, customers can easily access feature, benefit, and cost comparisons to guide their purchasing decisions. In contrast, the healthcare industry presents a vast array of confusing choices, touchpoints, and service flows without any initial pricing information. Majority of consumers consider their healthcare decisions to be the most important and costly decisions they make.
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Paper Id: 230066
Published On: 2022-08-08
Published In: Volume 10, Issue 4, July-August 2022