Robotic Process Automation for Telecom Billing Optimization

Authors: Mahaboobsubani Shaik

DOI: https://doi.org/10.5281/zenodo.14352186

Short DOI: https://doi.org/g8t7m3

Country: India

Full-text Research PDF File:   View   |   Download

Abstract: Robotic Process Automation is the new face of the telecom billing system, as it streamlines processes, reduces errors, and increases efficiency. This research investigates early adoption of RPA for the design, implementation, and operational metrics implications of telecom billing. Key findings include significant improvements in accuracy, substantial gains in terms of time saved due to automated workflows taking over repetitive and error-prone tasks performed by humans. Automation would serve to illustrate the potential transformative impact when stacked against traditional billing methods. Integration of systems involves certain complexities and thus breakdown or failure points, which needs to be compensated for through strong design and monitoring frameworks. The present study measures error rates, process automation workflows, and efficiency metrics that have provided great insights into optimizing the telecom billing system with RPA. This emphasizes strategic planning and flexibility to adequately realize the benefits of RPA while mitigating risks associated with dynamic telecom environments

Keywords: Robotic Process Automation, Telecom Billing Optimization, Process Automation Design, Efficiency Metrics, Error Reduction, System Integration Challenges, Billing System Transformation, Automation in Telecom

Paper Id: 231792

Published On: 2019-03-05

Published In: Volume 7, Issue 2, March-April 2019

Cite This: Robotic Process Automation for Telecom Billing Optimization - Mahaboobsubani Shaik - IJIRMPS Volume 7, Issue 2, March-April 2019. DOI 10.5281/zenodo.14352186

Share this