VC Feedback Design: Capturing User Experience to tackle on-chip challenges.

Authors: Ramesh Lakshmikanth

DOI: https://doi.org/10.37082/IJIRMPS.v13.i3.232542

Short DOI: https://doi.org/g9mv2q

Country: USA

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Abstract: In an era, where digitalization is growing rapidly, virtual channels have successfully bridged a gap between the information and accessibility. Virtual conference enables the user to collaborate in a cross time zone environment, increasing flexibility and reliability for organizations. However, with every usage there comes a conflict between expectations of the user and experience they encounter. The virtual feedback by the current AI system is pre-programmed for the challenges, logic, algorithms and satisfaction which in return shows a hindrance for the real time problems faced. The system proposed here is going to give the users a direct voice for the friction they face in a VC. With VC service feedback, we can make impactful product experiences and fulfill user needs in a conference. The 360° view helps us understand what the users ask for, what they want and what they do to be productive.

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Paper Id: 232542

Published On: 2025-05-31

Published In: Volume 13, Issue 3, May-June 2025

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