International Journal of Innovative Research in Engineering & Multidisciplinary Physical Sciences
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Multicultural Diversity: Impact on Employee Interaction and Turnover Status

Authors: Erni Binti Tanius, Nurul Huda Abdullah

DOI: https://doi.org/10.17605/OSF.IO/XERY6

Short DOI: https://doi.org/ggrs97

Country: Malaysia

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Abstract: In this era of globalization, the workforce becomes more diverse than before. It is necessary for the organization to sustain and compete in the international market especially in the entertainment industry. This purpose of this study is to identify the level of cultural diversity and their impact on the interaction level as well as turnover status. Besides, it is to determine the correlation among the variables as well as to identify if there is a significant difference between age and educational levels with cultural diversity level. The data collected from 100 respondents by using a questionnaire survey and analyzed by using SPSS. Meanwhile, descriptive, statistics and correlation coefficient were used to answer the objective of the study. The result indicated that there is a significant correlation between cultural diversity and turnover status, highest alert on cultural diversity is respondents at age 21 to 30 years old. It is also confirmed that there is a significant difference between respondents’ educational level and their knowledge of cultural diversity and interaction level. The study recommended that the manager needs to manage the diversity appropriately otherwise the turnover is unavoidable.

Keywords: Cultural diversity, interaction level, knowledge, turnover status, Malaysia


Paper Id: 431

Published On: 2018-09-03

Published In: Volume 6, Issue 5, September-October 2018

Cite This: Multicultural Diversity: Impact on Employee Interaction and Turnover Status - Erni Binti Tanius, Nurul Huda Abdullah - IJIRMPS Volume 6, Issue 5, September-October 2018. DOI 10.17605/OSF.IO/XERY6

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